2019 has been a whirlwind of a year for HD. We continued to hit targets, expand our (still!) growing team of designers and consultants, generate new services and introduce many new and exciting offerings to the medical side of the business. This is all whilst navigating the uncertain political climate & economy, and keeping a happy and motivated team! Take a look at some of our successes below.
In the past 2 years we’ve achieved growth of 63% despite the turbulent political and economic climate. It’s allowed us to invest more into training, developing our people, software and services too. It means projects benefit from up to date knowledge, industry best practice and the very latest technology. A huge thank you to all of our wonderful clients for choosing HD! And thank you for the immense effort from everyone in the team to move the company forward. Our staff and associates have made a huge difference – and delivered some amazing work to our clients.
We’ve worked really hard to ensure high levels of client satisfaction, Over 85% satisfaction across the board, is enshrined into our quality objectives. It’s great to see we’ve smashed that, winning lots of repeat work from existing and new customer’s too. We are all extremely proud to receive so much positive feedback, it’s a huge boost to morale. Thank you to everyone for taking the time to let us know how you feel about working with HD! This feedback creates the confidence to ensure our designers are innovative, push boundaries and are always easy to work with.
We’ve spent much of the year really honing our systems and getting even sharper. It’s not easy to achieve regulatory compliance yet remain lean and efficient with the design and development. We have just launched our new ISO 13485 medical device development WorkFlow. It was created from years of working in a lean and efficient manner, with valuable input from many of our Associate Consultants, including Alastair Clarke, Mike Heald and Doug MacArthur – a huge thanks to you all! If we’re quoting your projects, you will have already seen the clarity and speed it brings to the development process, if not, keep watching for more updates as we release HD’s Med Dev WorkFlow to the market!
From everyone here at Haughton Design, we hope you all have a very Merry Christmas and Happy New Year. We look forward to coming back in January and kicking-off a number of 2020 projects.